30-Day Money-Back Guarantee:
We want you to be fully satisfied with every item that you purchase from Revercel. If you are not 100% satisfied with an item that you have purchased, you may return the item within 30 days of purchase for a full refund of the purchase price, minus the shipping, handling or other additional charges. The item must be returned in good condition, in original packaging, and include a copy of your receipt. Please see our Return Instructions before returning your item.
Please email firstname.lastname@example.org to request a Return Authorization Number. Please include your order number and reason for the return in your email. Once you have obtained your Return Authorization Number, please follow these instructions:
- Pack the item securely in the original package, if possible. Enclose a copy of your receipt and write your Return Authorization Number on the top of the receipt to ensure a full refund.
- Ship the return package to the address provided by Customer Service. For your protection, we recommend that you use UPS or USPS Priority Mail for your return. Keep the Return Tracking Number from the package you are returning to ensure that the package was received.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- You can expect a refund in the same form of payment originally used for purchase usually within 10-15 business days of our receiving your returned product. Delays may be experienced in the case of incomplete returns. Please note that your original shipping costs will not be refunded.