- Shipping Policy
- Free Standard Shipping on all orders.
Orders are shipped Monday through Friday, excluding holidays. Orders must be received by 12 p.m. PST to ship same day.
For international orders or to make special arrangements, email email@example.com.
- Return Policy
- 30-Day Money-Back Guarantee:
We want you to be fully satisfied with every item that you purchase from Revercel. If you are not 100% satisfied with an item that you have purchased, you may return the item within 30 days of purchase for a full refund of the purchase price, minus the shipping, handling or other additional charges. The item must be returned in good condition, in original packaging, and include a copy of your receipt. Please see our Return Instructions before returning your item.
- Return Instructions:
- Please contact us at 1-866-867-3639 to obtain your Return Authorization Number. Once you have obtained your Return Authorization Number, please follow these instructions:
- Pack the item securely in the original package, if possible. Enclose a copy of your receipt and write your Return Authorization Number on the top of the receipt to ensure a full refund.
- Ship the return package to the address provided by Customer Service. For your protection, we recommend that you use UPS or USPS Priority Mail for your return. Keep the Return Tracking Number from the package you are returning to ensure that the package was received.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- You can expect a refund in the same form of payment originally used for purchase usually within 10-15 business days of our receiving your returned product. Delays may be experienced in the case of incomplete returns. Please note that your original shipping costs will not be refunded.
- Any personal information that you may share with Revercel is kept absolutely private. Neither your name nor anything about you is sold or shared with any other company or agency. Occasionally, we may contact you to make you aware of upcoming products or specials. However, we do respect your right to privacy and will not send notices if you contact us and ask us not to.
- Contact Us
- Have a question or comment about your order or Revercel products? Contact us or call 1-866-TO-RENEW (1-866-867-3639).